Shipping Policy

Order Processing Times

All orders placed before 2:00 PM (local time) on business days (Monday–Friday, excluding holidays) will be processed and shipped the same day. Orders placed after 2:00 PM or on weekends and holidays will be processed on the next business day. Processing includes order verification, packaging, and preparing shipments for dispatch.

Domestic and International Shipping

We offer reliable domestic and international shipping options to ensure your orders arrive safely and promptly.

Domestic Shipping: Orders within the United States are shipped via standard and expedited services.

International Shipping: We ship globally to select countries via international carriers. Transit times vary depending on the destination, customs processing, and local delivery services.

Shipping Costs

Shipping costs are calculated based on the weight of the items, shipping method selected, and destination.

Standard Domestic Shipping: $3.00 & Estimated Delivery Time: 2 to 8 days

Expedited Domestic Shipping: $5.00 & Estimated Delivery Time: 1 to 2 days

International Shipping: N/A

Free Shipping: Available on orders over $100 (domestic only).

Local Delivery

For customers located within Delaware County, we offer same-day local delivery for orders placed before 2:00 PM. Orders placed after this time will be delivered the next business day. Local delivery fees apply and vary by location.

Returns, Changes, and Cancellations

Order Changes & Cancellations: If you need to modify or cancel an order, please contact our customer service team at [Contact Email] within 1 hour of placing your order. After processing, orders cannot be modified or canceled.

Returns & Exchanges: We accept returns within 30 days of delivery for unused, unopened items in their original packaging. To initiate a return, contact us at support@getdelco.com for approval and return instructions.

Refunds: Once we receive your return, a refund will be issued to the original payment method within [X] business days.

Service Interruptions

While we strive to ensure timely deliveries, certain factors may cause unexpected delays, including but not limited to:

• Severe weather conditions
• Natural disasters
• Carrier delays
• Customs clearance delays (for international shipments)
• High-demand seasons (e.g., holidays, sales events)

We will notify customers of any significant shipping disruptions via email or website updates.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the tracking number provided on our Order Tracking Page or directly through the carrier’s website.

For any additional questions regarding shipping, please contact us at support@getdelco.com or visit our FAQs Page.

Thank you for shopping with Get Delco!